Primary Care Traditional

Primary Care Traditional

A quarterly message-on-hold option for primary care practices

If you’d prefer to purchase your message-on-hold program outright, and tailor your practice’s service and promotional offerings with the seasons instead of monthly, the PawsTime Seasonal Traditional Package is the ideal solution.

This affordable messages-on-hold package provides an effective way to begin or continue a dialogue with your clients—and offer treatment and service recommendations, share advice, introduce new providers, and build pet-owner loyalty.

But instead of monthly payments, you make a one-time, upfront investment—which includes your playback hardware—and you have a complete library of 4 productions you can rotate seasonally for years.

A one-time fee with longtime benefits

The Seasonal Traditional Package is yours for a reasonable one-time fee—which includes your hardware. If you opt to make edits to a spot after your library is completed, we will make the requested changes for a modest additional fee. You can rotate your quarterly productions for years, just updating or replacing individual spots as needed.

  But don’t just take our word for it—see what some of our clients have to say

What our Seasonal Traditional Package includes

For a one-time fee, you get:

  • A one-on-one personal phone interview with you, no time-consuming, cookie-cutter written questionnaires. Our personal interview process produces truly customized scripts reflecting your practice’s unique offerings and personality
  • A library of 4 fully custom, 10 to 12-topic productions that you rotate quarterly throughout the year
  • Scripts created by experienced scriptwriters and recorded by professional voice-over artists (your choice of male or female voicing)
  • State-of-the-art digital playback hardware, which you own
  • The option to edit spots, for a modest additional fee, after your library is complete; edited spots are usually recorded in subsequent years to keep messages fresh and current (updating such topics as new providers, services or hours)
  • Attentive reminders to ensure you rotate your messages quarterly so callers hear relevant, seasonal messages
  • Ongoing technical assistance whenever you need it
Super-easy set-up because we do all the work

Getting your Seasonal Traditional Package up and running requires virtually none of your staff’s time or effort—because our team does all the work:

  • We schedule and conduct the in-depth phone interview to learn all about your practice
  • Our experienced scriptwriters draft seasonal on-hold messages that reflect your practice’s personality, mission and philosophy of care, as well as what you want callers to know about your providers, hospital and services
  • Once your script is approved, our professional voice-over artists record your messages
  • Your easy-to-use digital playback unit ships immediately with temporary placeholder veterinary messages so you can begin playing professional on-hold messages in as little as 3 to 5 days while your customized script is being produced
  • You plug the playback unit into your phone system; the unit has a removable USB flash drive
  • We email you your finished on-hold messages as an MP3 audio file which you conveniently store on your computer
  • Each quarter, you simply transfer the appropriate seasonal production to your digital playback unit via the portable USB flash drive
  • Your on-hold messages will load automatically and then play continuously whenever a caller is placed on hold
  • We’ll remind you each quarter to update your messages-on-hold production so your communication is timely and relevant
  • If you or your staff have any questions or need set-up guidance, we’re just a phone call away

Ready to get started?

If our Seasonal Traditional Package sounds like the right message-on-hold solution for your practice, let’s talk. Give us a call or send us an email, and we can get started!