PawsTime On-Hold Message Samples
When you plug in your PawsTime Message On-Hold system, you’re plugging your client-owners into the freshest and most engaging veterinary health and behavior topics and information.
Everyday, around the clock, anytime your callers are placed on hold, PawsTime plays fun, educational information and relevant treatment recommendations custom written for your practice.
Click on these topics to hear just a few samples of targeted pet health and behavior messages your callers will appreciate and enjoy.
Core
Showcase the most important services your practice provides pets and their families. The following message examples are the core of your practice and should be in the forefront of all client communications.
Allergies
Dental
Flea and Tick
Obesity
Regular Wellness
Senior Wellness
Vaccinations
Financial
Set your practice apart from others by educating clients on all of the payment options you offer including CareCredit and other third party financing programs, pet insurance, and even wellness packages. These messages provide pet parents with reassurance that their pet can receive the care they need without worrying about how they will pay for it.
Financial Options
Pet Insurance
Wellness Packages
Relationship building
Help educate your clients about your practice’s philosophy of care including industry-wide initiatives like Fear Free certification and AAHA accreditation. These types of messages can help set your practice apart from other clinics and builds client loyalty.
AAHA Accreditation
Fear Free Certification
Philosophy of Care
Website
Unique services
Not all hospitals are created equally, so ensuring pet owners are aware of all the services your hospital provides shows a commitment and dedication to client and patient care.
Boarding Grooming
Certified Cat Friendly
Avian and Exotics
Laser Therapy
Mobile App
Feline only
You’ve dedicated your practice to caring for felines, so we have dedicated messages tailored to the unique health needs of cats. Here you can showcase the special feline-focused products, services, and amenities your practice offers.
Changes in Grooming
Hyperthyroidism
Nutrition
Philosophy of Care
ER & referral hospitals
These examples demonstrate how on-hold messages can offer vital information in an emergent situation such as how you will communicate with their pet’s primary care veterinarian, what constitutes an emergency, payment options, and build pet-owner loyalty.
ER Philosophy of Care
Emergencies
Payment Options