What We Do
At PawsTime, our business is creating customized message-on-hold programs exclusively for veterinary practices across the United States and Canada.
But what we do is partner with animal hospitals to educate, engage and motivate pet owners, helping them achieve their goal of happier, healthier pets—and building tremendous loyalty and connection between pet owners and the veterinary professionals who care for their animals.
As a result, our service delivers real results for veterinary primary care and referral practices alike—and sets the standard for just how effective on-hold messaging can be. Just read what our happy clients have to say!
What Makes PawsTime Different
Not all message-on-hold services are created equal. PawsTime has emerged as a leader in the veterinary industry because no other on-hold message service provides as much as we do, including:
- A fierce commitment to superior customer service with a concierge approach that’s unparalleled in our field (just ask our customers!)
- A one-on-one personal phone interview with you, no time-consuming, cookie-cutter written questionnaires. Our personal interview process produces truly customized scripts reflecting your practice’s unique offerings and personality
- Unwavering attention to detail that translates into a superior product and exceptionally responsive service
- Comprehensive, ongoing project management that frees your staff to focus on your clients and patients, not keeping your on-hold messages up to date
- An effortless implementation because we handle it all, from start to finish, so you’re up and running fast
- We focus exclusively on the veterinary industry, which means we really understand your business and your clients needs and concerns
- We offer an affordable monthly package that’s unlike anything else out there with its timeliness, customization, and impact
It’s our talented, experienced full-service team that makes PawsTime’s success, and yours possible.
Questions?
Got questions about how PawsTime works. Check out our FAQs or simply give us a call or shoot us an email. Here’s how to reach us.
Ready to get started?
There’s no time like the present to put the PawsTime PawdCast to work for your veterinary practice! Give us a call or shoot us an email, and let’s get started!