Promote your services every time a caller is placed on hold
Pet owners choose – and remain loyal to–a veterinary hospital based on how they and their pets are treated. That’s why it’s imperative to deliver exceptional care with every encounter, whether it’s in person, online, on the phone – or on hold.
If you have a primary care veterinary practice, PawsTime’s messages-on-hold programs give you a remarkably effective way to engage, educate and motivate pet owners to take advantage of all that your practice offers to ensure their pet’s good health.
Because healthier pets mean happier clients—and a healthier practice.
CLEAR BENEFITS
With a PawsTime messages-on-hold program tailored to your practice’s unique service offerings, you have a powerful tool that can:
- Elevate clients perception of your practice by communicating timely, accurate information to help pet owners take optimal care of their pets
- Motivate pet owners to comply with preventive care regimens including wellness visits, vaccinations, dental checkups, and flea and tick prevention
- Market your services without “selling” by sharing your expertise and educating clients about how to best care for their pet
- Boost receptivity to your in-person recommendations because clients will have heard your rationale for specific services while on hold
- Increase awareness of all the services and treatments your practice offers
- Strengthen your relationships with clients by positioning your practice as a caring, trusted partner in their pet?s health
- Encourage clients to refer family and friends to your practice
MULTIPLE OPTIONS
You can choose from two PawsTime messages-on-hold programs for your primary care veterinary practice:
- The Monthly PawdCast (our most popular option) is designed for busy practices that want a unique on-hold message playlist that changes each month, with virtually no staff effort. Learn more about the PawsTime PawdCast.
- The Feline-only Monthly PawdCast. Just as you’ve dedicated your practice to felines, we offer a feline-only PawdCast with messages tailored to cats unique health issues and the specific feline-focused services your practice offers. Learn about the feline-only monthly PawdCast
- or Traditional Seasonal Package includes a playlist of 4 fully customized on-hold messages designed to be rotated quarterly. Learn more about the PawsTime Traditional Seasonal Package.
Bottom line, with a PawsTime messages-on-hold program, you can confidently place callers on hold knowing you’re delivering the same high level of care and attention your practice delivers in person or in conversation.
Implementing PawsTime is easy, with no extra work for your staff
We know you and your staff are busy. That’s why we take a true concierge approach to getting your PawsTime messages-on-hold program up and running. That means we do the lion’s share of the work, from scriptwriting, determining phone compatibility and hardware management, and assisting with the installation to get your messages playing.
Our seasoned team of marketing professionals, scriptwriters, voice-over talent and production experts will handle everything, from start to finish, so you can be connecting with callers on hold in just days.
